At Aashirwad Furniture, we take pride in offering high-quality furniture crafted with care and attention to detail. Since our website is designed primarily to showcase our products and not to facilitate online purchases, we do not process payments, orders, or returns directly through the website. However, this Refund & Return Policy outlines how refunds and replacements are handled for purchases made offline at our store or through direct communication with our sales team.
All our products are carefully inspected before delivery to ensure they meet our quality standards. Once an order is confirmed and processed, cancellations or refunds are generally not permitted. However, in rare cases where a product is found to be defective, damaged, or significantly different from what was agreed upon, we will review the issue and offer an appropriate solution — which may include repair, replacement, or partial refund at our discretion.
To request a return or replacement, the customer must notify us within 48 hours of delivery by providing proof of purchase and clear photographs of the issue. Our team will assess the situation and determine whether the product qualifies for a replacement or repair. Please note that custom-made or specially designed furniture items are non-refundable, as they are built according to your specific measurements, materials, and design preferences.
Refunds, if approved, will be processed through the same method used for the original payment (for example, bank transfer or UPI). The time taken for the refund to reflect may vary based on your bank or payment service provider. Shipping or delivery charges, if applicable, are non-refundable unless the error was on our part.
Aashirwad Furniture reserves the right to reject return or refund requests if the product has been used, modified, damaged after delivery, or handled contrary to care instructions. Our goal is always to ensure customer satisfaction while maintaining fairness and quality assurance.
For any refund or product-related concerns, please reach out to us directly at:
Aashirwad Furniture
Aashirwad Building, Police Station, Plot No 287/C, Kings Rd, near Shyam Nagar, Nirman Nagar, Brijlalpura, Jaipur, Rajasthan 302019.
+91 70399 99444
support@aashirwaad.in